Medica: Extended Case Study
It's incredible to see people make amazing changes which even they didn't think they could achieve John Bath, CEO
Pharmaceutical Packaging (Private Equity)
- Increase capacity to match sales growth
- Create a legacy of continuous improvement
2 Consultants, 4 months
The 'Growth Through Excellence' team focused on fulfilling the growing customer demand and high service expectations, in two months they delivered a 35% increase in capacity.
WHY MEDICA AND CHARTWELL JOINED FORCES
Medica called on Chartwell when faced with an urgent need to increase capacity to meet anticipated growth in sales in an accelerated timeframe. Medica has a very capable workforce with a strong quality focus, previous attempts to create a culture of continuous improvement had plateaued. Chartwell's objective was to develop lasting structures, systems and training to drive ongoing improvement, while simultaneously ensuring the program delivered real results.
We wanted to generate a very practical feeling about what "Growth through Excellence" really means- not just words but inherent in the DNA of our organisation John Bath, CEO
Results of the 4 month project
During the project, Growth Through Excellence teams in Cutting and Gluing achieved a 35% increase in capacity, coached by Chartwell. Since then, Medica have continued to deliver improvements for their customers and have invested in the long term strength of the business, for example they have appointed a member of the team to a full time Continuous Improvement role and have launched improvement teams in other parts of the business.